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Zoho CRM

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Overview

PropertyValue
Slugzoho-crm
AuthOAuth 2.0 + PKCE
API versionv5
SandboxYes
Rate limit100 req/min

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Supported resources

ResourceListGetCreateUpdateDelete
Contact✓✓✓✓✓
Lead✓✓✓✓✓
Deal✓✓✓✓✓
Meeting✓✓✓✓✓
Company✓✓✓✓✓
Note✓✓✓✓✓
Task✓✓✓✓✓
Activity✓✓✓✓✓
Pipeline✓✓———
Owner✓✓———
Appointment—————

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Connect setup

Zoho CRM uses OAuth 2.0 with PKCE. You need a server-based application from the Zoho API Console.
1

Create a Zoho API app

Go to Zoho API Console → Add Client → Server-based Applications. Copy the Client ID and Client Secret.
2

Add the redirect URL

In the app’s Authorized Redirect URIs field, add:
https://api.routemcp.io/api/v1/auth/callback
3

Configure required scopes

The Connect widget requests the following scopes:
  • ZohoCRM.modules.contacts.READ — read contacts
  • ZohoCRM.modules.contacts.ALL — read/write contacts
  • ZohoCRM.modules.leads.READ — read leads
  • ZohoCRM.modules.leads.ALL — read/write leads
  • ZohoCRM.modules.deals.READ — read deals
  • ZohoCRM.modules.deals.ALL — read/write deals
  • ZohoCRM.modules.events.READ — read meetings
  • ZohoCRM.modules.events.ALL — read/write meetings
  • ZohoCRM.modules.accounts.READ — read companies
  • ZohoCRM.modules.accounts.ALL — read/write companies
  • ZohoCRM.modules.notes.READ — read notes
  • ZohoCRM.modules.notes.ALL — read/write notes
  • ZohoCRM.modules.tasks.READ — read tasks
  • ZohoCRM.modules.tasks.ALL — read/write tasks
  • ZohoCRM.modules.calls.READ — read activities (calls)
  • ZohoCRM.modules.calls.ALL — read/write activities (calls)
  • ZohoCRM.settings.pipeline.READ — read pipeline and stage configuration
  • ZohoCRM.settings.fields.READ — read field metadata (required)
  • ZohoCRM.users.READ — list and get owners (required)
4

Select your data center

During connection, the end user selects their Zoho data center region. RouteMCP automatically routes OAuth and API calls to the correct regional endpoint.
RegionDomain
United Stateszoho.com
Indiazoho.in
Europezoho.eu
Australiazoho.com.au
Japanzoho.jp
Canadazohocloud.ca

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Usage

# List contacts from Zoho CRM
curl "https://api.routemcp.io/api/v1/crm/contact?provider=zoho-crm" \
  -H "Authorization: Bearer sk_live_your_key" \
  -H "X-End-User-Id: user-123"

# Get a specific lead
curl "https://api.routemcp.io/api/v1/crm/lead/lead-001?provider=zoho-crm" \
  -H "Authorization: Bearer sk_live_your_key" \
  -H "X-End-User-Id: user-123"

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Notes

  • Meetings are stored as Events in Zoho CRM and mapped to the unified meeting resource.
  • The datacenter field set during connection determines all regional API and auth endpoints automatically — no extra config needed per request.
  • Use environment: "sandbox" in your connect token to route requests to the Zoho sandbox environment.